Data We Collect and Why We Use It
When you open an account, we collect the information you provide — your name, email address, phone number, and the payment method you use, whether that is bKash, Nagad, or Rocket. We log transaction references linked to your wallet activity so we can verify deposits and
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process withdrawal requests accurately. Device data — your browser type, IP address, and session timestamps — is collected automatically to protect your account from unauthorised access. We do not collect more than we need. Payment details shared through bKash, Nagad, or Rocket are used only to
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match your transaction to your account; we do not store your mobile banking PIN or wallet password at any point. If you contact our support team, the content of that conversation is retained to help resolve follow-up queries. All data collection is subject to the laws
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applicable in your region, and use of this platform is only available where local law permits.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.