Reference

How 3333but Handles Your Personal Information

Your account data, wallet activity, and device behaviour are collected only to keep your 3333but experience secure and functional — nothing more. Access to and use of this platform depends on your local law and eligible regions, and this policy reflects that boundary clearly.

Account data protectedbKash, Nagad, Rocket wallet info handled securelyNo data sold to third partiesYou can request your data anytimeApplies to Bangladesh-eligible accounts
3333but How 3333but Handles Your Personal Information
HOW WE PROTECT DATA

Data Handling, Cookies and Account Security

We apply standard encryption to data in transit and at rest. Your account login uses a one-time password sent to your registered mobile number, so even if someone knows your password, they cannot access your account without your phone. Cookies are used to keep your session active and to remember your preferred language and payment method — you can manage cookie preferences through your browser settings at any time.

Encrypted Connections

All data exchanged between your device and our servers travels over an encrypted connection. This covers account login, wallet transactions via bKash or Nagad, and support chats.

OTP Account Access

Every login triggers a one-time password to your registered mobile number. This means your account stays protected even if your email or password is compromised.

Cookie and Session Control

Session cookies keep you logged in during active use. You can clear or block cookies through your browser; doing so may require you to log in again on your next visit.

Data Retention and Deletion

We keep your account data for as long as your account is active or as required by applicable law. Submit a deletion request through support and we will confirm the process for your region.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to know what data we hold about your account, request a correction, or ask us to delete your information, you can reach our team through any of the channels below. We aim to respond to all data-related requests within a reasonable time, and our team can assist in English for Bangladesh-based accounts.

Live Chat Start a live chat from your account dashboard. Our support team handles data requests alongside wallet and account queries during active support hours.
Email Support Send your data request or privacy question to our support email. Include your registered phone number so we can locate your account record quickly.
Account Help Centre Log in to your account and navigate to the Help section for self-service data options, including viewing saved payment methods like your Nagad or Rocket number.

Questions About Your Privacy at 3333but

These are the questions we hear most often about how personal data works on this platform. If your question is not covered here, reach out through live chat or email and we will respond directly.

We collect your name, phone number, email address, and the wallet identifier you use — such as your bKash or Nagad number — along with device and session data at login.

We do not sell your data. We share it only with payment processors like bKash, Nagad, or Rocket to complete transactions, and with service providers who help us operate the platform under confidentiality agreements.

Contact our support team via live chat or email with your registered phone number. We will identify your account record and provide the data held on it within a reasonable timeframe.

Yes. Send a deletion request through the support email or live chat. We will confirm what can be removed and what must be retained under applicable law for your eligible region.

Cookies maintain your active session, remember your preferred payment method, and help us detect unusual login patterns. You can adjust cookie settings in your browser without losing your account.

We store only the wallet number and transaction reference needed to match a payment to your account. We never store your mobile banking PIN, wallet password, or full payment credentials.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.